Shipping policy


Shipping Policy 

Last Updated: [30/01/2025]

Thank you for shopping with Prime Jersey Store! We are committed to providing a seamless and fast shopping experience. Please take a moment to review our shipping policy, which outlines our processes, delivery times, costs, and other important shipping details.

1. Shipping Processing Time

  • Order Processing: All orders are typically processed within 1-3 business days after the order is placed. You will receive an email confirmation once your order has been shipped.
  • Custom Jerseys: Please note that custom or personalized items may take longer to process due to the customization work involved. These typically require an additional 2-3 business days for processing.

2. Shipping Methods and Delivery Times

We offer the following shipping methods and estimated delivery times. Actual delivery times may vary depending on your location, the shipping carrier, and other factors.

  • Standard Shipping:

    • Estimated Delivery: 5-12 business days (domestic) / 7-16 business days (international)
    • Available for all orders.

  • International Shipping:

    • Estimated Delivery: 7-20 business days, depending on your country’s customs and shipping carriers.
    • International orders may be subject to additional customs fees or duties. These are the responsibility of the customer.

Please note that these are estimated delivery times and may vary depending on the carrier and shipping conditions.

3. Shipping Costs

Shipping costs are calculated based on the destination, weight of your order, and the shipping method selected. During checkout, you will be able to see the exact shipping cost before completing your purchase.

  • Domestic Shipping: Shipping rates vary depending on the weight and size of the order.
  • International Shipping: International shipping costs will be calculated based on the destination and order size.

4. Free Shipping

We offer free domestic shipping on orders over [$70]. This offer applies to standard shipping only and does not include expedited or international shipping.

5. Order Tracking

Once your order is shipped, you will receive a tracking number via email. You can use this number to track the progress of your order. Please allow up to 24 hours for tracking information to update once you receive the email.

6. Shipping Restrictions

  • We ship world wide

7. Customs, Duties, and Taxes

  • Customs Fees: International customers may be subject to additional customs duties, taxes, or fees depending on their location. These charges are not included in the cost of shipping and are the responsibility of the customer.
  • Customs Clearance: In rare cases, customs clearance may delay the delivery of international shipments. We have no control over customs procedures and cannot be held responsible for delays caused by customs.

8. Shipping Delays

While we strive to ensure that your order arrives on time, there may be occasional delays caused by factors beyond our control, including but not limited to:

  • Carrier delays: Unexpected issues with the shipping carrier or service disruptions.
  • Customs delays: International orders may experience delays due to customs processing.
  • Weather-related delays: Severe weather conditions can impact delivery times.

We appreciate your understanding and will do our best to keep you informed of any delays.

9. Lost or Damaged Shipments

  • Lost Orders: If your order is lost during transit, please contact us within 30 days of your order being shipped. We will work with the carrier to resolve the issue.
  • Damaged Items: If you receive a damaged item, please contact us within 7 days of delivery. Provide photos of the damage, and we will assist you in getting a replacement or a refund.

10. Return Shipping Costs

  • Domestic Returns: The customer is responsible for return shipping costs unless the item is defective or incorrect.
  • International Returns: For international customers, the customer is responsible for both return shipping costs and any customs duties or taxes incurred during the return process.

11. Contact Us

If you have any questions about our shipping policy or need further assistance, please feel free to reach out to us:

  • Email: [primejerseystore@gmail.com]

We appreciate your business and strive to provide the best shopping experience possible. Thank you for choosing Prime Jersey Store for your football jersey needs!